Seamlessness across all touchpoints

00. facts

Physical stores

45

Chains in operation:

Kaufmann, Quint, Axel

Brands

+60

Founded

1908

Sustainability

FSC-certified and sustainable packaging

TEKNOLOGIER

Salesforce
Sitecore
Raptor
Solr
Zendesk

01. EXECUTIVE SUMMARY

OMNICHANNEL CREATES THE PERFECT CUSTOMER EXPERIENCE

Kaufmann has created the perfect customer experience, which generates online revenue, connects physical and online stores, and recruits customer club members.

The solution is built on the best of breed-technology with some of the strongest players: Sitecore, Salesforce Marketing Cloud, raptor, Solr, and Zendesk.

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