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Omnichannel 2022 benchmarks
Use these omnichannel benchmarks to discover how successful your company – and your competitors – really are at omnichannel. You can filter data by:
- Country (Norway, Sweden and Denmark)
- 12 industries
- Brand name
- Each phase of the customer journey
- New for this year – sustainability
For any retailer who cares about their omnichannel performance, the Omnichannel Index benchmark makes for essential reading.

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