Privacy Policy

At IMPACT Commerce A/S, we take our responsibility seriously when we process information about you. Below you can read about our collection, use and disclosure of your personal information, which constitutes our privacy policy.

The purpose of our privacy policy is to provide you with insight into how we process information about you. We always treat your personal information with care and respect. If you have questions about our privacy policy, you are always welcome to contact us via the contact information below.

Our contact information

IMPACT Commerce A/S and IMPACT Extend A/S
Søren Frichs vej 44D
DK-8230 Aarhus
Phone: 7020 1619
Company registration: 39185644

As data controller, IMPACT Commerce A/S is responsible for ensuring that your personal data is processed in accordance with applicable legislation at all times, including the General Data Protection Regulation.


IMPACT Commerce A/S has appointed a Data Protection Officer (DPO), who advices employees within GDPR-legislation and principles.

You can contact our Data Protection Officer, Elisabeth Overlund Andersen, via e-mail to if you have questions about how we process your personal information.


The processing of your personal data is based on Article 6 (1) of the Data Protection Regulation. 1, letter f. 02/09/2021.

We process two types of information – personal information and anonymous information. We ask you to make your personal information available to us in various contexts, e.g. to be able to send you our newsletters, participate in our competitions, seminars, events, etc. or when you apply for a job with us.

In any registration of your personal information, we inform you about which data we process about you – and for what purpose.

We always process only general personal information about you such as name, address, e-mail, phone number, company, title, job application, CV, etc. This information can either be entered by yourself via our website when you submit a job application or can be registered by us when you contact us/participate in our competitions, seminars, events, etc.

When using our website, we register information about the pages you visit and your IP address. We use this information to troubleshoot and collect statistics so that we can improve the user experience when you visit our website. The information is continuously deleted when we no longer need it.


If you are applying for a job at any entity of IMPACT Commerce A/S, we process your information for the purpose of assessing whether your qualifications and experience correspond to the position you have applied for with us. In this connection, you will receive further information about this in the application form and via e-mail handled through our HR-system Teamtailor.

We point out that, as a rule, we do not receive sensitive personal information, social security number (CVR) and information about criminal offenses in your application documents. If you still believe that it is necessary/relevant for a possible future employment with IMPACT Commerce A/S to share such information, by sharing information, you consent to us processing it as part of the recruitment process.

If you have sent us sensitive information, it will be processed in accordance with Article 9 (1) of the Data Protection Regulation. 2, letter f.

If you have sent us information about criminal offenses, our processing is based on the Data Protection Act, section 8, subsection. 1 and para. 2, No. 3.

In connection with your hiring process, we will always obtain one to two references on you. We obtain separate consent for this.

All data is deleted at least 6 months after application, unless the candidate consents to another 6 months of us storing their data.


Used for IP identification and behavioural tracking that gives us information about your page visits and visit length.


Used for IP Identification and behavioural tracking, which provides us with information about your page visits, visit length, form completion and downloads on our website.


For our events, seminars and network groups, we always record video and shoot still photography for marketing purposes. Should you have questions about this, you can always contact our Data Protection Officer at However, we always ask for consent in connection with video and photography, unless it is part of your employment contract. If so, you can always exercise your rights set out in the General Data Protection Regulation. Read more about this below.


It is important to us that we only process relevant and necessary personal information about you. The defined purpose determines which type of personal data is relevant and necessary for us. In addition, there may be legislation that determines which data is necessary for us to process and store in order to fulfill a contract or other legal obligation. At the same time, it means that we do not process or store more data than is relevant and necessary for us for the stated purpose.


When we no longer need to process or store your personal information, we will make sure to delete it. When participating in competitions, events, seminars or the like, we store your information for 5 years so that we can contact you with relevant marketing.

When subscribing to our newsletter, we store your information for as long as you wish to continue receiving our news. You are always welcome to opt out.

Data collected for traffic and statistics purposes will automatically be deleted after 26 months in Google Analytics.


In principle, we always ask you for permission to process your personal information for our purposes, unless we have a legal basis for obtaining it. If this is the case, we will inform you of our basis for this, e.g. by a legal obligation or if we have a different legitimate interest in processing your personal data.

You can withdraw your consent at any time by contacting our DPO via the contact information above.


When we process personal data about you, we place a high value on ensuring that security is in order. Therefore, we have taken a lot of security measures both in the form of security policies, training staff in good practice and behaviour when processing personal data, and in addition we ensure a high technical security standard in the places where we register personal information about you. This means that you can feel safe in the fact that we protect your data against being lost, altered or that unauthorized access is obtained from unauthorized persons.


Under the General Data Protection Regulation, you have a number of rights in relation to our processing of information about you.

If you want to exercise your rights, simply contact our DPO.

You have the right to access the information we process about you and a number of additional information.

You have the right to have incorrect information about yourself corrected.

In very special cases, you have the right to have information about you deleted before the time of our general deletion process is carried out.

In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may for the future only process the information – apart from storage – with your consent, or for the purpose that legal claims can be established, asserted or defended, or to protect a person or important societal interests. It is noted in this context that archival purposes are to be regarded as important societal interests.

In certain cases, you have the right to object to our otherwise lawful processing of your personal data.

In any inquiry with a request for one or more of the above rights, we will always check whether the conditions are met and that it does not conflict with our legal obligations, and then of course return to you with a response to your request. You will find the contact information for our DPO at the top of the page.

If you wish to complain about our processing of your data, you can contact us at any time, which we will of course take very seriously. If you are not satisfied with our handling, you also have the opportunity to complain to the relevant Authority. More info about relevant Authorities below, based on our legal entities.

If you are a working citizen in Denmark, you can complain to the Danish Authorities: here.

If you are a working citizen in Sweden, you can either complain to the Danish Authorities as mentioned above or the Swedish Authorities:here.

If you are a working citizen in Portugal, you can either complain to the Danish Authorities as mentioned above or the Portuguese Authorities: here.

If you are a working citizen in Serbia and IMPACT Commerce A/S processes your personal information, you have the right to complain to the Danish Authorities. If your entity in Serbia processes personal information about you, that processing is not subject to the GDPR. However, you are always more than welcome to contact us at and we will find a way to meet your request.

IMPACT Commerce A/S entities:

Søren Frichs Vej 44D
8230 Åbyhøj
Registration: 25858832

Søren Frichs Vej 44D
8230 Åbyhøj
Registration: 39186381

Av. D. João II, Torre Fernão de Magalhães, 43, 9
1990-084 Lisboa
Registration: 515617091

IMPACT Commerce AB
Kungsholmstorg 5112
21 Stockholm
Registration: 556229-234101

Rua Circular Norte, Edifício Nere
Parque Industrial e Tecnológico
7005-841 Évora
Registration: 514368381

Improove DOO
Terazije 12
11000 Belgrade
Registration: 110951177